Florida Water Management LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://contact.h20management.com/page) or use our services, including when you contact us for water treatment services such as filtration, softening, sterilization, or related solutions.

We want to be clear: we do not sell or share your personal information for marketing or promotional purposes.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, service address, and any details you provide when requesting a consultation, scheduling services, or contacting us through forms on our website.

Service-Related Information:
Details about your water system, property, or service needs (e.g., water quality concerns, system preferences).

Automatically Collected Information:
IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

Communication Data:
Information you provide when contacting us via phone, email, or website forms.

2. How We Use Your Information

We use collected information to:

Provide, schedule, and deliver water treatment services.

Respond to inquiries and provide customer support.

Send appointment confirmations, service updates, and important notifications.

Improve our website, services, and customer experience.

Analyze website usage and performance.

Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information.

We only disclose information in the following limited situations:

With Service Providers:
We may share data with trusted third-party providers who assist with website hosting, communication tools, or customer support. These providers are required to protect your information.

Legal Compliance:
We may disclose information if required by law or in response to valid legal requests.

Business Transfers:
If our business undergoes a merger, acquisition, or asset transfer, your information may be transferred in accordance with applicable laws.

Important Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services (such as customer service) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of text messaging services.

4. SMS Program & Messaging Policy

Program Name: Florida Water Management Notifications

Program Description:
Users who opt in may receive appointment reminders, service updates, and occasional promotional messages related to water treatment services.

You can cancel the SMS service at any time by texting “STOP”.

After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages.

To rejoin, sign up again through our website or services.

For assistance, reply “HELP” or contact us at [email protected] or +1 863-658-1056.

Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies.

For privacy-related inquiries, please refer to this Privacy Policy.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Analyze visitor behavior

Enhance user experience

You can adjust your browser settings to refuse cookies, though some features may not function properly.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we encourage you to share information responsibly.

7. Your Rights & Choices

You may have the right to:

Access, update, or request deletion of your personal information

Opt out of marketing communications

Restrict or object to certain data processing

Withdraw consent where applicable

To exercise these rights, contact us at: [email protected]

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of any updates.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📍 Florida Water Management LLC
32415 Broadway St
Sebring, FL 33870
United States

📞 Phone: +1 863-658-1056
📧 Email: [email protected]
🌐 Website: https://contact.h20management.com/page